
Office of Personnel Management
Abbreviation: OPM
Director (as of 2026): Scott Kupor
2026 Budget: $420M
CGAC Code: 2400
Website: opm.gov
The Office of Personnel Management is the human resources agency for the federal government. OPM manages the civil service, administers retirement and health benefits for federal employees and retirees, and oversees merit-system policies.
OPM also runs USAJOBS, the federal government's official job site, and administers the Federal Employees Health Benefits and Retirement programs.
How to Win OPM Contracts
Winning work at the Office of Personnel Managementmeans understanding a procurement culture that blends rigorous compliance, deep mission focus, and a preference for vendors who can speak the agency's language from day one. This guide walks through how OPM buys, the vehicles it uses, and the steps your company should take to go from registered vendor to awarded contractor.
Understanding OPM Procurement
The Office of Personnel Management obligates roughly $1.5-2B in contracts annually supporting federal HR services, retirement and insurance operations, USAJOBS, and background investigations (formerly NBIB, now DCSA at DoW).
OPM procurement covers retirement-services modernization, federal employee health benefits administration, HR analytics, and USAJOBS platform operations.
How OPM Buys
OPM uses GSA MAS, OASIS+, NITAAC CIO-SP4, and HR Management IDIQs. The Office of Procurement Operations runs procurement centrally.
Retirement Services modernization is a long-running program generating sustained IT and operations contract flow.
Major Contract Vehicles
- OPM HR Line of Business (HR LOB)— Shared-services IDIQs for federal HR IT and outsourcing.
- Retirement Services Modernization Contracts— Multi-year IT and operations support for federal retirement operations.
- USAJOBS Platform Contracts— Platform operations, user experience, and applicant tracking.
- OASIS+ and CIO-SP4— Professional services and IT modernization.
Step 1: Get Registered and Compliant
Required Registrations
OPM-Specific Requirements
Certification Programs
Step 2: Identify Opportunities
Primary Sources
Key Offices
Top Contract Types
Step 3: Position Your Company
Build Relationships
Relevant NAICS Codes
- 541512–Computer Systems Design
- 541611–Management Consulting
- 541990–Professional Services NEC
- 541214–Payroll Services
Step 4: Develop Winning Proposals
Technical Approach
Past Performance
Pricing Strategy
Winning Strategies
- Specialize in federal HR IT or retirement-services operations.
- Build FedRAMP posture before chasing OPM cloud work.
- Use OASIS+ and CIO-SP4 as primary vehicles.
- Track Retirement Services Modernization and USAJOBS modernization roadmaps.
- Team with HR LOB shared-service providers for subcontract entry.
Common Mistakes to Avoid
- Under-estimating scale risk on retirement-services contracts.
- Bidding without defensible FedRAMP and FISMA posture.
- Treating OPM like other HR buyers, since federal scale and regulatory overlay differ.
Small Business Programs
OPM consistently meets small-business goals with active 8(a), WOSB, and SDVOSB utilization.
Key Contracting Offices
- OPM Office of Procurement Operations — Washington, DC
OPM by the Numbers
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