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Department of Education seal

Department of Education

Abbreviation: ED

Secretary of Education (as of 2026): Linda McMahon

2026 Budget: $79B

SAM.govCGAC Code: 9100

Website: ed.gov

The Department of Education establishes policy, administers, and coordinates most federal assistance to education. It ensures equal access to education, collects data on America's schools, and manages the federal student financial aid portfolio, the largest consumer lending program in the United States.

Created in 1980, ED does not operate schools itself; elementary and secondary education remains a state and local responsibility. Its principal levers are grants under the Elementary and Secondary Education Act, the Individuals with Disabilities Education Act, Pell Grants, and civil rights enforcement.

Sub-Departments

Bureaus, services, and major components within ED.

Federal Student Aid seal

Federal Student Aid

Abbreviation: FSA · CGAC: 9155

Administers Title IV federal grant, loan, and work-study programs including the FAFSA and direct student loans.

Institute of Education Sciences seal

Institute of Education Sciences

Abbreviation: IES · CGAC: 9157

The statistics, research, and evaluation arm of ED; home of the National Assessment of Educational Progress.

Office for Civil Rights seal

Office for Civil Rights

Abbreviation: OCR · CGAC: 9111

Enforces civil rights laws prohibiting discrimination in programs or activities that receive federal financial assistance from ED.

Office of Elementary and Secondary Education seal

Office of Elementary and Secondary Education

Abbreviation: OESE · CGAC: 9146

Administers Title I, school improvement grants, and other K-12 formula and discretionary programs.

Office of Postsecondary Education seal

Office of Postsecondary Education

Abbreviation: OPE · CGAC: 9134

Oversees policy, programs, and institutional accreditation recognition for colleges and universities.

Office of Special Education and Rehabilitative Services seal

Office of Special Education and Rehabilitative Services

Abbreviation: OSERS · CGAC: 9124

Supports programs for infants, toddlers, children, youth, and adults with disabilities, including IDEA Part B.

How to Win ED Contracts

Winning work at the Department of Educationmeans understanding a procurement culture that blends rigorous compliance, deep mission focus, and a preference for vendors who can speak the agency's language from day one. This guide walks through how ED buys, the vehicles it uses, and the steps your company should take to go from registered vendor to awarded contractor.

Understanding ED Procurement

The Department of Education obligates roughly $1.5-2B in contracts annually, dominated by Federal Student Aid (FSA) operations, including servicing student loans, processing FAFSA applications, and running the National Student Loan Data System. Non-FSA contracts cover research, technical assistance, evaluations, and K-12/higher-ed program support.

Education procurement is shaped by statutory protection of borrower data (FERPA, Title IV) and the political visibility of FSA operations. Cybersecurity, call-center operations, loan servicing, and data analytics are dominant contract categories.

How ED Buys

FSA operates through large IDIQs like NextGen Financial Services Environment (now Unified Servicing and Data Solution, USDS), Business Process Operations (BPO), and Enterprise Call Center contracts. Non-FSA work flows through GSA MAS, OASIS+, and agency BPAs.

Education maintains an active Acquisition Forecast and hosts industry days several times per year, particularly around FSA modernization and research-evaluation work.

Major Contract Vehicles

  • FSA USDS (Unified Servicing and Data Solution)FSA’s flagship student loan servicing platform contracts.
  • FSA Business Process Operations (BPO)Multi-year IDIQ for loan servicing operations, collections, and borrower support.
  • FSA Next Gen Processing and ServicingOngoing FAFSA processing and federal aid delivery contracts.
  • OASIS+Primary GWAC for Education professional services and research.
  • GSA MASHeavily used for IT, research, and administrative support.

Step 1: Get Registered and Compliant

Required Registrations

SAM.gov registration. FSA work requires additional accreditation, including Moderate or High FISMA authorization, SSAE 18 SOC 2 Type II, and FERPA compliance documentation.

ED-Specific Requirements

FSA contractors handling PII must hold ATO (Authority to Operate) at the appropriate FISMA level. Loan servicers must demonstrate state licensing and CFPB examination readiness.

Certification Programs

8(a), WOSB, SDVOSB are active. HUBZone less common but utilized for call center and processing work. SOC 2 Type II is expected for any data-handling role.

Step 2: Identify Opportunities

Primary Sources

SAM.gov filtered by Department of Education. FSA publishes dedicated forecast and industry days. Education’s Contracts and Acquisition Management (CAM) publishes the department forecast annually.

Key Offices

Federal Student Aid Acquisition, Institute of Education Sciences (IES) Contracts, Contracts and Acquisition Management (CAM), Office of the Chief Information Officer (OCIO) Procurement.

Top Contract Types

FFP for processing and servicing. Performance-based incentives for loan servicing outcomes. T&M/LH for research evaluations and technical assistance. IDIQs dominate long-duration engagements.

Step 3: Position Your Company

Build Relationships

Attend FSA Industry Days, NASFAA conferences (for higher-ed context), and Education OSDBU matchmaking events. Subcontract to FSA USDS primes as an early entry strategy.

Relevant NAICS Codes

  • 541512Computer Systems Design
  • 541611Management Consulting
  • 541720Research in Social Sciences and Humanities
  • 561110Office Administrative Services
  • 522292Real Estate Credit
  • 561422Telemarketing and Call Centers

Step 4: Develop Winning Proposals

Technical Approach

Demonstrate understanding of Title IV, FERPA, and borrower protection statutes. FSA evaluators prize reliability, scale, and proven call-center/servicing operations over flashy innovation.

Past Performance

Experience with consumer-finance servicing, large-scale call centers, federal FISMA-moderate or -high systems, and regulated data environments matters most.

Pricing Strategy

FSA is price-sensitive due to political scrutiny. Performance-based pricing with clear incentives/penalties tied to servicing outcomes is common.

Winning Strategies

  1. Specialize in FSA, since the non-FSA Education spend is relatively small and fragmented, while FSA is a multi-billion-dollar ongoing program.
  2. Maintain FISMA ATOs proactively; FSA procurements time out bidders who can’t demonstrate operational security readiness.
  3. Invest in borrower-experience capability (CX, contact center analytics); FSA and OIG scrutiny is increasing on call quality.
  4. Team with incumbents early, since the FSA USDS transition has created openings for subs willing to absorb servicing domain knowledge.
  5. Track ED OIG and GAO reports on FSA; they forecast the next wave of procurement priorities.

Common Mistakes to Avoid

  1. Bidding FSA work without demonstrable regulated-data experience. FERPA and Title IV violations carry massive reputational risk.
  2. Under-resourcing proposal teams on call-center operations, since staffing plans need to be defensible under surge assumptions.
  3. Treating Education like other research agencies; FSA’s operational tempo is much closer to financial services than to traditional federal R&D.

Small Business Programs

Education has strong 8(a) and WOSB utilization on non-FSA research, technical assistance, and support work. FSA primes are typically large, but small-business subcontracting plans on those primes regularly exceed 30%.

Key Contracting Offices

  • Federal Student Aid Acquisition — Washington, DC
  • Contracts and Acquisition Management (CAM) — Washington, DC
  • Institute of Education Sciences (IES) Contracts — Washington, DC

ED by the Numbers

Annual Contract Spend
~$1.8B contract obligations (FY2025)
Contract Actions / Year
~3,400 prime awards/year
Top NAICS
522292
Real Estate Credit (servicing)

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